StageX transforms customer experience into a measurable operational advantage — reducing inbound call volume, protecting revenue from cancellations, and driving NPS scores that attract PE investment and fuel portfolio growth.
The largest home improvement companies in the country are backed by private equity. Your LPs measure customer satisfaction, operational efficiency, and revenue retention. StageX delivers all three — with data your board will want to see. Whether you're a single-brand operator or a platform acquiring regional contractors, StageX scales with your portfolio and standardizes the customer experience across every location.
| Feature | What it does for your business | Included |
|---|---|---|
7-stage live tracker | Customer-facing real-time project status. Eliminates inbound calls at the root. Unique link per job, no login required. | |
Automated SMS + email alerts | Stage-change notifications fire automatically. Zero manual outreach required. Reduces inbound contact rate by up to 62%. | |
Cancel risk scoring | Flags jobs showing early cancel indicators — no tracker engagement, no SMS opens. Gives your team time to intervene before the cancel happens. | |
Automated review requests | Stage 7 fires a review request within 24 hours of completion — at the peak of customer satisfaction. Average 3.2x increase in review volume. | |
White-label branding | Customers see your brand, not StageX. Your logo, colors, domain. For PE platform companies, brand consistency across acquired locations is one setup away. | |
Contractor ops dashboard | Every active project in one view. Advance stages in two clicks. Filter by status, location, or rep. Real-time visibility without touching your CRM. | |
CRM + job management integrations | Native integrations with LeadPerfection, JobProgress, Improveit360, and Salesforce. Stage updates trigger automatically from your existing workflow. | |
Multi-location management | Platform companies and PE roll-ups manage all brands and locations from a single admin. Standardize customer experience across every acquisition on day one. | |
NPS + CSAT reporting | Built-in satisfaction scoring at Stage 7. Aggregate NPS by location, rep, lead source, and time period. The data your board and LP updates need — automatically collected. | |
Executive reporting suite | Weekly and monthly reports delivered to your inbox. Cancel rate trends, stage velocity, review performance — boardroom-ready format. |
Every brand in your portfolio delivers the same world-class customer experience. StageX drops in on top of what acquired teams already use.
Compare NPS, cancel rate, stage velocity, and review volume across every location. Identify top performers and replicate what they do best.
Customer satisfaction scores, revenue retention metrics, and operational efficiency data formatted for LP updates, board decks, and diligence packages.
StageX data from day one builds a track record. Historic NPS trends, cancel rate improvement, and customer engagement data that supports your thesis.
| Feature | Starter $399/mo | Growth $699/mo | Enterprise from $999/mo |
|---|---|---|---|
| 7-stage live tracker | |||
| SMS + email alerts | |||
| White-label branding | |||
| Automated review requests | |||
| Active jobs included | 25 | 50 | 75+ |
| Cancel risk scoring | |||
| NPS + CSAT reporting | |||
| CRM integrations | |||
| Multi-location management | |||
| Portfolio-level reporting | |||
| LP-ready data exports | |||
| Dedicated success manager |
Book a 30-minute demo. We'll show you exactly what StageX does for your operation, build your custom ROI model, and have you live within a week.