HOW IT WORKS

Your project,
start to finish.

Every project moves through 7 stages. You can see exactly where yours stands — live — at any moment from any device.

7 stages from contract to complete
✓
Official
✓
Measure
✓
Approved
4
Production
5
Scheduled
6
Complete
7
Review
01
✓ COMPLETE
STAGE 1 — PROJECT ACCEPTED
It's official — you're on your way

Your contract is signed and your project has been officially accepted into our system. From this moment, your unique tracking link is live and every update from here is automatic.

WHAT HAPPENS AT THIS STAGE
Your unique StageX tracking link is created and sent to you
You receive a welcome SMS + email with your project details
Your project is assigned to a dedicated project manager
Your tracker is now live — bookmark it and check back anytime
Happens within 24 hours of signing
02
✓ COMPLETE
STAGE 2 — FINAL MEASURE
We're headed to your home

A member of our team visits your home to take precise final measurements. This ensures every product we order is custom-made to fit your home perfectly — down to the millimeter.

WHAT HAPPENS AT THIS STAGE
A technician visits and measures every window, door, or siding area
Measurements are verified against your original order
Any scope adjustments are noted and confirmed with you
Your tracker updates automatically when this stage is complete
Typically within 3–7 days of signing
03
✓ COMPLETE
STAGE 3 — PM REVIEW
Your project just got approved

Your dedicated project manager reviews every detail — measurements, product specs, materials, and timeline. Nothing moves to production until it's signed off. This is your quality checkpoint.

WHAT HAPPENS AT THIS STAGE
PM verifies all measurements and product selections
Order reviewed for accuracy against your signed contract
Any questions resolved before production begins
You're notified the moment your order is approved and moving forward
Usually 1–2 business days after final measure
04
● ACTIVE NOW
STAGE 4 — PRODUCTION
Your order is being made

Your products are being custom manufactured specifically for your home. Windows are cut, frames are built, siding is prepared — everything made to your exact specifications.

WHAT HAPPENS AT THIS STAGE
Your custom products enter the manufacturing queue
Production timelines vary by product — your PM monitors progress
Quality checks performed before products leave the factory
You'll be notified the moment production is complete
Typically 2–4 weeks depending on product
05
UPCOMING
STAGE 5 — SCHEDULED
Mark your calendar!

Your install date is officially confirmed. You'll receive your exact date and time window so you can plan ahead. No more guessing — it's locked in.

WHAT HAPPENS AT THIS STAGE
You're contacted to confirm a date that works for you
SMS + email confirmation with date, time, and crew details
A reminder sent 48 hours before your install
Your tracker reflects your confirmed install date immediately
Scheduled as soon as production is complete
06
UPCOMING
STAGE 6 — INSTALLATION
It's finished — go take a look

The big day. Our crew arrives, installs your products, cleans up, and walks you through the completed work. Your project manager is notified in real time as the install wraps up.

WHAT HAPPENS AT THIS STAGE
Crew arrives within your confirmed time window
Products installed, site cleaned, debris removed
Walk-through with crew to confirm your satisfaction
Project marked complete in your tracker the same day
Install typically takes 1–2 days depending on scope
07
UPCOMING
STAGE 7 — FIVE STAR REVIEW
Tell the world

You've made it. Your home looks incredible. Now we ask one small favor — share your experience. Your review helps other homeowners find a contractor they can trust, and it takes less than 60 seconds.

WHAT HAPPENS AT THIS STAGE
Automatic review request sent via SMS + email post-install
One-tap link to leave a Google or Facebook review
Your feedback helps us improve for every future project
Referral reward offered — share with a neighbor, earn a bonus
Review request sent within 24 hours of completion
GOT QUESTIONS?
Frequently asked questions
Everything homeowners want to know about tracking their project with StageX.
TRACKING YOUR PROJECT
How do I access my project tracker?
Your contractor will send you a unique tracking link via SMS and email the moment your project is accepted — usually within 24 hours of signing. Just click the link and your live tracker opens instantly. No app to download, no account to create, no password needed. Bookmark it and check back anytime.
Do I need to download an app?
No app required. StageX works in any web browser on any device — your phone, tablet, or computer. Just open your tracking link and your project status loads instantly. Nothing to install, nothing to set up.
How often does my tracker update?
Your tracker updates in real time the moment your contractor advances your project to the next stage. You'll also receive an automatic SMS and email notification every time a stage changes so you never have to check — we come to you.
Can I share my tracking link with someone else?
Absolutely. Your tracking link is unique to your project and can be shared with anyone — a spouse, family member, or anyone else who wants to follow along. Anyone with the link can view your project status.
What if I lose my tracking link?
No problem. Just contact your contractor and they can resend your unique tracking link via SMS or email. It's the same link — it never changes for your project.
THE 7 STAGES
How long does the whole project take from start to finish?
Most projects move through all 7 stages in 4–8 weeks from the day you sign. The biggest variable is Stage 4 (production) — custom products typically take 2–4 weeks to manufacture. Your tracker will always show your most up-to-date estimated install window.
Why is there a final measure after I've already signed?
Manufacturing requires precision down to the fraction of an inch. The final measure ensures every product is custom-built to fit your exact openings. Skipping this step would risk products arriving that don't fit — and nobody wants that.
What if my project is stuck on one stage for a long time?
Stage 4 (production) naturally takes the longest — usually 2–4 weeks. Your tracking link will always show when the last update occurred. You can also contact your contractor directly. That's exactly why StageX exists — no homeowner should ever be left wondering.
Will I be contacted before someone comes to my home?
Yes, always. For Stage 2 (final measure) you'll be called to schedule a time that works for you. For Stage 5 (install scheduling) the same applies — you'll confirm a date and receive a 48-hour reminder. Nobody shows up unannounced.
NOTIFICATIONS & ALERTS
How will I be notified when my stage changes?
You'll receive an automatic SMS text message and email every time your project advances to a new stage. Both are sent within minutes of the update, including a direct link back to your tracker.
Can I turn off notifications?
Yes. Let your contractor know and they can adjust your notification preferences. You can also reply STOP to any SMS to unsubscribe from text updates — your tracker link will still work exactly the same.
Is my personal information safe?
Absolutely. Your tracking link only displays your project name, address, and stage status. No payment information or sensitive data is ever visible through StageX. Your data is encrypted and never sold or shared with third parties.

Still have a question?

Can't find what you're looking for? Reach out and we'll get back to you within one business day.

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Your contractor will send you a unique tracking link the moment your project is accepted.
No app to download. No account needed. Just open the link.

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